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Legal — Freshdeal (Australia)

This page summarises our legal terms, consumer rights under Australian law, privacy compliance, copyright & takedown procedure, and dispute resolution. For privacy details visit our Privacy Policy.

View Privacy Policy Contact Support ABN: 12 345 678 901

Privacy & Australian Privacy Act

Freshdeal handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect only what is necessary to provide services, host websites, and communicate with clients. Details of data use, retention, and access rights are in our Privacy Policy.

  • Collection: client contact, billing, technical logs.
  • Access & correction: contact our Data Protection Officer via Freshdeal@outlook.com.
  • Cross-border transfers: where required, safeguards are applied.
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Terms of Service (Summary)

Our full Terms govern project scope, deliverables, payment terms, intellectual property, and warranties. Key points:

  1. Ownership: designs delivered are licensed to clients upon full payment; some third-party licences may apply.
  2. Liability: to the extent permitted by law, Freshdeal's liability is limited to the value of the services provided.
  3. Cancellation & refunds: addressed per project agreement and Australian Consumer Law.

For full terms please request a copy via email or visit our contact page.

Australian Consumer Law (ACL)

Where applicable, consumers retain rights under the Australian Consumer Law, including guarantees as to acceptable quality, fit for purpose, and correspondence with description. These rights are independent of any contractual terms and will be respected by Freshdeal.

Consumer rights

Takedown / Legal Inquiry

Use the form to request takedown or send legal notices. We aim to respond within 5 business days.

Legal contact
Legal Officer
legal@freshdeal.pro
28 Clarendon Street, Southbank, Melbourne VIC 3006

We will acknowledge receipt and may request further information. If you disagree with our decision you may seek remedies through the Australian small claims or appropriate tribunals.

FAQ — Legal

We retain client data for as long as necessary to provide services and for legal/accounting obligations (typically 7 years for records).

Refunds are handled case-by-case in line with project agreements and ACL guarantees. Contact support for evaluation.

Respond to the acknowledgement email with counter-notice and supporting information; our legal team will review promptly.