This policy explains how Freshdeal handles personal information in Australia.
Freshdeal is committed to respectful handling of personal information in line with the Australian Privacy Principles (APPs). This policy describes what information we collect, how we use it, how we secure it, and the choices available to individuals engaging with our website, services, and communications. By interacting with our platforms, you acknowledge that collection and use may occur as outlined below and in any product-specific notices we provide from time to time.
We may collect contact details such as name, email address, phone number, organisation, and role when you submit an enquiry or request a consultation. Technical information such as IP address, device type, browser, and interaction events may be captured through analytics and essential cookies to operate, protect, and improve our site. Transactional or support records may include project notes, documents you share, and correspondence necessary to respond to your requests.
Information is used to provide and improve our services, respond to messages, prepare proposals, deliver contracted work, manage billing, and communicate updates relevant to active engagements. Aggregated analytics help us understand content effectiveness, site reliability, and security posture. We may send service announcements or educational resources that are relevant to your role; you can opt out of non-essential communications at any time by using available preferences.
We may share information with trusted providers who support hosting, analytics, communication, or payment processing. These providers are selected with regard to security and privacy maturity, and they process data only for specified purposes. Where transfers occur outside Australia, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.
We retain personal information for as long as it is required for the purposes described or as required by law. Security controls include access management, encryption at rest or in transit where applicable, monitoring, backups, and tested recovery procedures. While risk cannot be eliminated, we continually refine our controls and review provider practices to reduce exposure.
Subject to Australian law, you may request access to personal information we hold about you, seek correction where details are inaccurate or incomplete, and withdraw consent where processing is based on consent. Requests can be made using the contact details below. We will respond within a reasonable timeframe and may ask you to verify identity before actioning a request.
Our site uses cookies that are necessary for core functionality and performance measurement. You can manage preferences via your browser or the cookie controls presented on our site. Disabling certain categories may affect how pages render or how features operate. For clarity on categories and storage periods, refer to the cookie notice within our interface.
Our materials may reference third-party services or documentation. Their privacy practices are governed by their own policies. We encourage reviewing those documents to understand how they handle personal information and tracking technologies.
Our services are designed for business use by adults. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can take appropriate steps.
If you have questions about this policy, or wish to exercise privacy rights, contact Freshdeal at Freshdeal@outlook.com or call +61429735104. Postal and office address: 28 Clarendon Street, Southbank, Melbourne VIC 3006, Australia.
We may update this policy to reflect changes in law, technology, or our practices. The updated version will include a revision date and becomes effective when published. Material updates may be communicated through our site interface or by email where appropriate.
For additional compliance notes related to platform usage, accessible design, and content rights, please review our legal section.
