Maintenance hero

Maintenance & Care — Australia

Reliable website maintenance for WordPress and ecommerce in Sydney, Melbourne and nationwide. Security updates, backups, uptime monitoring and performance tuning tailored for Australian small businesses.

Service highlights

Security updates

Security & updates

Weekly core, plugin and theme updates; vulnerability scanning and patching workflows.

Backups

Backups & restore

Daily off-site backups with one-click restore and retention tailored to your compliance needs.

Performance

Performance & uptime

Monitoring, CDN recommendations, and page speed tuning for better conversions.

Maintenance plans

Starter

For small brochure sites

  • Weekly updates
  • Daily backups (14d)
  • Email support

Business

For growing shops & services

  • 2x weekly updates
  • Daily backups (30d)
  • Priority support & patching

Enterprise

For high-traffic stores & bespoke platforms

  • Custom update cadence
  • Real-time monitoring
  • Emergency fixes & SLA

How we work

  1. Onboard: full audit, backups, access checklist.
  2. Schedule: agreed update cadence and change windows (AEST).
  3. Protect: enable firewall rules, bot mitigation and two-factor where needed.
  4. Report: monthly health report and improvement plan.
Start onboarding
Onboarding

Why Freshdeal

99.9%
Average uptime for maintained sites
Same-day
Emergency fix response (business hours)
AUS-based
Support & development in Melbourne & Sydney

FAQ

Yes — we maintain WooCommerce sites including plugin compatibility, payments, and order-flow testing.

Backup frequency depends on the plan — Starter daily (14 days), Business daily (30 days), Enterprise custom retention.

Yes — our team audits custom code and provides a maintenance plan that fits bespoke platforms and integrations.

Client stories

Client face
Emma, Cafe Owner — Melbourne

"Freshdeal reduces downtime and keeps our online orders flowing. Monthly reports are clear and actionable."

Lucas, Retailer — Sydney

"Fast emergency support and sensible advice on plugin choices saved us from a major outage."

Talk to our maintenance team

For quotes, audits or to move to a managed plan, contact our Australian team.

Support team